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FREQUENTLY ASKED QUESTIONS
Make sure you know your size before purchasing. If you have any questions, see our sizing guide, check our FAQs or reach out anytime.
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Traditionally women's head sizes are measured around the head while men's sizes are measured through the head to front to back. So a woman can measure her head using a soft tape measure, around the skull around 1/2" above the eyebrow, right where a hat sits, while a man should find a caliper to measure his from front to back.
In the interest of equality, let's make that simple and have both sexes measure their heads around. For those of you who know your traditional men's size they are listed with in the men’s shop next to the actual circumferences of the hats.
You are going to order your hat 1/4”-1/2” bigger than your actual headsize. Give us a call or drop us an email if you fall between sizes and would like a half size made.
Need help measuring - come by the store and we’ll do it for you!
Please note Baseball cap sizes do not always correspond to traditional hat sizes(they tend to run small) - military uniform sizes do. -
It depends on how busy any particular season is, but worst case scenario is 3 weeks. That said if we need to do a number or fittings and we have to fit those into your schedule it can take longer, which is why we ask brides to begin the process 6 weeks ahead if possible.
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Our hats are made of all kinds of materials, all our felts are rabbit fur though beaver fur or wool felts are available for special order and our straws range from beautifully hand woven panama straws to simple raffias. We make hats from silks, satins, linens and so much more.
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No, you don't! But if you have really specific needs, and would like personalized attention, make one anyway, that way we can give you the best of our time.